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- Will my order be discreetly packaged?
- Yes, all orders are shipped in completely discreet packaging without logos or references to the contents, ensuring complete privacy.
- Can I pick up from BOX NOW?
- Of course! When completing your order, you can choose delivery to any BOX NOW Locker that serves you.
- How long will it take to receive my order?
- Delivery usually takes 1-3 business days across Greece. Most orders are shipped within 24 hours.
- Are your products immediately available?
- Yes! All products that appear as "In stock" are immediately available for shipping or pickup from our store.
- Can I place my order by phone?
- Of course! You can call us at 2109653247 during working hours and our team will register your order quickly and discreetly.
- What are the available payment methods?
- You can pay for your order by cash on delivery, credit or debit card, Apple Pay, Google Pay, PayPal and Iris.
- Can I return or exchange a product?
- For hygiene reasons, returns or exchanges on sex toys and lingerie are accepted within 14 days, only if the product's original packaging is completely closed, intact and the security tape has not been broken. In the event of a defective product (D.O.A.), an immediate replacement is made within 14 days.
- Do I need to create an account to order?
- No, you can complete your purchase as a guest. However, creating an account allows you to track your order history and save your preferences for future purchases.